One platform for a fully automated customer journey
Copernica offers an advanced marketing automation platform that suits every organization. With over 20 years of experience in the market, we have helped many companies improve their marketing automation and achieve higher returns.
Our marketing automation software transforms complex data, multiple customer touchpoints, and CRM integrations into streamlined campaigns.
The possibilities go beyond simply sending messages. Campaigns created in Copernica can be deployed across multiple channels: think email marketing, tracking website behavior, creating ads in Google and Meta, and reaching your audience via SMS and web forms.
Our Marketing Suite software provides organizations with one integrated solution to build fully automated customer journeys. From simple follow-ups to strategic customer journeys: design, scale, and optimize campaigns so they align seamlessly with your business strategy.
Why choose Copernica for marketing automation?
With Copernica, you are not limited to standard flows or restricted segmentation. You can create unlimited selections, store relational data in one powerful database, and use behavior, preferences, and events in your campaigns. Our customers choose Copernica because they want maximum freedom in how they automate their marketing, without technical limitations.
Curious about what’s possible with Marketing Automation in the Marketing Suite? View these example campaigns.
Easily set up your automated customer journey
With Copernica, you can automate complete customer journeys that respond directly to behavior and events. This ensures that every customer receives a personalized message at the right moment, while your organization saves time and communicates more intelligently.
Any event can serve as the starting point for a new customer journey. Whether someone makes a purchase, opens an email, or remains inactive, Copernica automatically places customers in the appropriate flow. This keeps communication personal and relevant, without requiring manual intervention.
Decide what happens in your customer journeys
With Copernica, you determine exactly when your customers are contacted. For example, you can set up a flow where a customer receives an email after a purchase, but receives an SMS if they have not made a purchase for some time. Or, if a customer makes multiple purchases, they can automatically receive a personalized discount code as a thank-you for their loyalty.
Messages are always sent at the moment you choose. Each automation responds instantly when an event occurs. Automation works best when it is based on customer data.
Copernica uses behavior, preferences, and external data to make follow-ups personal and relevant. This ensures every flow aligns with the customer’s situation.
Our experts help you every step of the way
Many organizations see marketing automation as complex or technical, but with Copernica, you’re never on your own.
Whether you are just starting with a simple flow or want to build a complete customer journey, our support team is always ready to assist. You can reach us directly by phone, email, or through the built-in support system in the software. Support is included with every license, with no hidden costs. The average response time is less than one hour, so you can move forward quickly.
Experience it yourself
Our team can walk you through options tailored to your organization.
Start today
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Use customer data and flexible workflows to create, automate, and optimize campaigns. Let's explore the possibilities together.