Abuse Record Information
Every message sent with Marketing Suite that triggered an abuse message is logged in the cdm-abuse log files. Abuse messages are triggered when someone reports your emailing as spam. This lowers your sender reputation, which can in turn lead to poor deliverability. You can download the content of these files in CSV, JSON, and XML format using the REST logfiles API, or the dashboard. These log files contain the following data in the respective order:
Data | Description |
---|---|
id | The ID of the mail that triggered the abuse |
time | The time when the abuse was reported |
The abuse mail | |
The email address to which the original mail was sent | |
tags | The tags of the mail (semicolon separated) |
senderdomain | The sender domain name from which the original mail was sent |
profile | The profile ID |
subprofile | The subprofile ID |
template | The ID of the used template |
Other logfile names
- Marketing Suite general log
- Marketing Suite click log
- Marketing Suite delivery log
- Marketing Suite error log
- Marketing Suite impressions log
- Marketing Suite retry log
- Marketing Suite unsubscribe log
- Publisher general log
- Publisher abuse log
- Publisher clicks (new style) log
- Publisher clicks (old style) log
- Publisher delivery log
- Publisher error log
- Publisher impressions log
- Publisher retry log
- Publisher unsubscribe log